It was evident from the outset that our concerns around out sourcing lead generation were misplaced. Andy, Kate and Tamara were fastidious in their preparation for the campaign, working very closely with us to develop a sales approach which matched our style and accurately reflected our business.
Tamara has proven to be a hugely effective communicator, taking what can be a complex message and delivering it with warmth and personality. The quality and quantity of lead generation and the setting of appointments has been constant almost from day one.
What’s more the VSL team are great to work with – responsive, creative, and always thinking about our business. They are generating appointments for us, raising awareness of the brand and all of the time reinforcing our company’s reputation.
VSL increase our sales, that is all any business wants!
They do it in a professional but friendly manner and their Sales team are second to none, they are experts at getting us into getting us into seeing new clients… Thank you.
We researched and contacted 4 companies and VSL were one of 3 companies. Andy Dickens their CEO met with us and then submitted a proposal based on our discussion and after careful consideration we contracted with VSL initially to undertake a 10 day pilot campaign based on 2 days per week.
Virtual Sales Limited listened to our needs and worked closely with the sales team to contact the leads on the data list and pull out all the opportunities. In just a total of 25 days calling they achieved 55 opportunities and this has provided great results.
VSL understood our business and the caller has a great relationship with the sales team. This, coupled with their dynamic and flexible service allowed us to focus on closing deals and trust that they would continue feeding the pipeline. I have no hesitation in recommending Virtual Sales Limited.
I continue to be amazed at how successful and close of a relationship I have with a team that is half-way around the world. We found VSL when we needed to recruit for some seminars in the UK. We tested them and two other telemarketing firms and gave them each a subset of our contacts. The results and the level of professionalism from the VSL team put them ahead of the rest by a mile.
Then the really unexpected happened. Andy proposed that they call for our US seminars as well. My initial response was, “who outsources calling services from the US to the UK? Wouldn’t that be logistically difficult and cost me more than what I could get in the states?” Andy assured me that he would be both logistically efficient and cost competitive. That was 2 years and dozens of calling campaigns ago, and Andy couldn’t have been more right. The cost is right within line with what I would pay a US team to do their job, and the logistics are easier than I ever imagined. We decided that the most effective method of working together was to give the VSL team direct access to our marketing automation system (Act-on.com).
Now Kate watches our email campaigns and calls me when we need their services! (I gave her the parameters of when I think a campaign needs phone help, and she watches for those parameters.) I give the go-ahead and she takes it from there, downloading the calling sheets directly from our system and managing the whole process from start to finish. All I have to do is set a budget and agree to pay them when they’re done. VSL is a core part of our team and essential to the success of our company.
Truth in IT
Over the 2 years of working with VSL they have become an integral extension to our growing UK team. They picked up the solution quickly and are able to speak confidently about our solutions with our potential customers showing an impressive understanding.
They are a very professional and fun team to work with.
We have been working with VSL for over 3 years during which time they have provided a professional, flexible approach to our telemarketing requirements and have generated some good business for our company.
Our campaign is project managed and the pitch reviewed frequently to see if improvements can be made. I would definitely recommend VSL to anyone looking to increase their telemarketing presence in a cost effective way.
After careful consideration and a couple of calls with their owner Andy Dickens we decided to give them a shot and embarked on an initial 10 day pilot campaign in order that both parties could get acquainted and work out the key metrics for the calling campaign. VSL did not disappoint and duly delivered some quality leads and appointments and we have already closed deals as a result of their good work.
We liked their approach and have constant contact both with the project manager and the caller and have a review call once a week with the whole team to discuss activities for week just gone and the week ahead. We have now moved the relationship to a longer term basis and I would recommend VSL to any business looking to drive quality leads and appointments for their sales team.
Virtual Sales were professional throughout, took the time to understand our offer and communicated this professionally – the campaign was a huge success with a high quality database of senior decision makers we can now target in the knowledge they not only exist but are aware of our product and interested in hearing more.
I would not hesitate to recommend Virtual Sales.
Safari Books Online
We used VSL to embark on our first sales driven campaign and the results were outstanding. Not only did our dedicated caller get the results we needed, she excelled in everything she did for High Life Productions.
Both Andy and Kate are great people to deal with, they are always on the other end of the phone if we need them. I would highly recommend using VSL to kick start any small business.
High Life Productions
It has been a pleasure to work with VSL (Virtual Sales Limited). They have been an integral part of our marketing team for over a year and a half and have been instrumental to the development of our business. The team’s responsive and highly professional nature enabled us to develop an excellent working relationship. They understood our message and were enthusiastic about our products and services. In all the various campaigns we have worked on, they have researched contacts and networked within accounts to secure meetings and event attendees. Using VSL demonstrated to our CEO and sales team the benefits of having a lead generation arm.
Our business has now grown exponentially and as such we have eventually made the strategic decision to recruit a dedicated in-house telesales team. VSL were very committed in building rapport and developing relationships which has given our internal sales team a good foundation to develop further.
VSL provided us with a caller who was actually able to work as an extension to our team. With the ability to access all of our systems remotely, after what was a very short training sessions, VSL were able to operate as part of our team. The communication was very proactive and we felt like we could trust them to really represent our brand very strongly. Initially the project was for a trial period but the campaign worked very well and was getting the results we were looking for, so we extended it for longer. The campaign rolled over a six month period. We have seen the business benefit of working with VSL as our Defaqto Engage software is now having more users go on and use the risk profiling and fund mapping functionality.
I wouldn’t hesitate to use VSL again and really did feel that they were an extension of our team. Their professionalism was second to none and it has made us feel very comfortable with outsourcing some of these core campaigns. For us it was dipping our toes in the water of outsourcing some of our core campaigns, but it worked really well for us
We were very happy with the service provided by Virtual Sales and our designated caller who assisted in booking meetings with potential customers of our contractor management software, Veho Genie. Our assigned sales person very quickly understood our product, and our target market. He spent a great deal of time learning about the software and immediately felt like an established member of our sales team. It was clear from the onset that he had vast sales knowledge, mentioning decades of sales experience in the software industry. We also felt very comfortable with the method of a focusing on the quality of calls rather than doing as many as possible. From day one, we had sales meetings booked with new customers and the success continued throughout. The flexibility of the Virtual Sales process meant we could schedule our calling days for when it suited meaning we were available to send over meeting requests, and information to customers demonstrating a seamless sales process.
Veho Solutions Ltd
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