24
2016
In-house Vs. Outsourced Telemarketing – Which is better?
Image Source – Pavan Trikutam (CC Licence) In the past, telemarketing was the black sheep of the marketing family and was looked down upon by those in the industry. Almost everyone can relay a story of receiving an unsolicited call from someone they didn’t know about a service that they didn’t care about. Recently, it has emerged that telemarketing is in fact a viable and effective technique used for business-to-business (B2B) lead generation. The statistics have shown that the return…
15
2016
9 Proven Closing Techniques to Use in Telemarketing
Image Source – Robert Owen-Wahl (CC Licence) Every sales person would love to be able to make the perfect sales call, obviously. Unfortunately, there is simply no such thing. But arguably, the most important thing you can do to improve your sales calls is improving your closing technique. The final few sentences that you say to your lead could make all the difference So here are eleven ways to really make a lasting impression and make sure that you clinch…
08
2016
9 Myths of Telemarketing That Simply Aren’t True
It’s no secret that telemarketing has a certain image in the popular media, and let’s face it, everyone has their own ideas about what telesales people actually do and what makes a good salesperson. But the real truth is… Most of these myths about telemarketing techniques simply aren’t true! So in today’s post we are going to take a light hearted look at some of the most common telemarketing myths and why we think that they are just plain wrong!…
22
2016
Uncommon Ways to Generate Leads
Generating new leads can seem like an uphill struggle even if you enjoy a challenge. Being in the sales business means using your previous experience to help you along, but of course you can’t rest on your laurels. So how do you generate new leads? There are the tried and tested ways such as cold calling, a monthly newsletter and ad words advertising with search engines. But here are a few methods which are taking off in the sales world….
18
2016
How To Network Like A Master
It’s crucial in sales to build a good network. It’s the classic help me to help you that keeps on giving as you build more and more connections. So, how to do it? Well, here are the best ways to get you networking with the best of them! Image source – uberof202 ff (CC License) Keep it relevant Over time you’ll get better and better at quickly working out which are good leads and which prospects are…
01
2016
How to Qualify and Warm up Sales Leads Quickly and Effectively
When qualifying sales leads, it’s not just a question of selling. You personally need to make a lot of quick judgments and decisions about the needs of not only the person on the phone, but their company as a whole. Typically, qualifying leads follows the mantra of BANT: The Budget your lead has to work with Do they have the Authority to make decisions? How much do they Need your product or service? Yours and your lead’s individual Timescale It’s…
26
2016
The Best Time To Make Sales Calls and How To Keep Your Prospects
One of the best parts of being a salesperson is getting that deal sealed and signed off. But of course in order to get there, you have to call leads, qualify them, and chase prospects. In the sales business it’s not a question of if you’re going to call a prospect at a bad time; it’s a question of when! We all have different work and home life patterns, and the last thing you want to do is ruin the…
06
2016
7 things to do once you’ve finished a sales call
James Cridland | CC Licence Making a sales call takes concentration and determination, so it’s not uncommon to feel drained when you’re finished. Here are seven things to do at the end of a call, so that you don’t let tiredness come before progress. Connect Part of a sales call follow up involves connecting with your clients in various ways. First and foremost, sending a follow up email is often initially more suitable before making further telephone calls, as the…
27
201610 Essential Negotiation Skills for Salespeople
Sales people have one of the toughest jobs in the business. You are required to at once make contact with sometimes a complete stranger, build a relationship with them, pitch them a convincing sell and finally sell that product to them. And sometimes all in the space of a ten minute phone call! The bottom line is this: To be a great sales person you need to hone your negotiation skills. Here are 10 key skills that all good sales…
31
2016
Sales Language to Avoid
Image Credit – Ant Jackson (CC License) When we’re trying to become better salespeople we often focus on everything that we should be saying – the perfect pitch, the perfect tone of voice, the perfect language – rather than what we shouldn’t be…